Πολιτική επιστροφής χρημάτων

Cancelation Policy

If you would like to cancel a placed order, you need to contact us within 24 hours, via one of the below channels.

Returns Policy

For reasons of hygiene, mattresses, toppers and other sleep products cannot be returned once they have been opened or used. Unopened items may be returned within 14 days of delivery, provided they are new, unused and in their original packaging, following an examination by our responsible department.

Linen and pillows may be returned within 14 days if they are unopened and unaltered.

Returns are accepted on regular sizes only; returns on non-regular (made-to-order) sizes are not accepted.

We do not offer exchanges outside of our 1-Week Mattress Trial.

If your item is faulty or the return is the result of our error, we cover the return shipping cost. In any other case, the return shipping cost is the customer's responsibility.

Approved refunds are processed within 7 working days of our inspection of the returned item.

If you need to return an item, contact us via one of the below channels.